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Salesforce-Associate certification is a great way for individuals to demonstrate their understanding of Salesforce and gain a competitive edge in the job market. Salesforce Certified Associate certification is ideal for individuals who are just starting out in their Salesforce career and want to showcase their skills to potential employers. Salesforce-Associate exam is also a great way for current Salesforce users to validate their knowledge and skills and take their Salesforce career to the next level. The Salesforce-Associate certification is a stepping stone to the more advanced Salesforce certifications, which can lead to higher salaries and greater job opportunities.

Salesforce Certified Associate Exam or Salesforce-Associate is an entry-level certification exam offered by Salesforce. Salesforce Certified Associate certification is designed for individuals who are new to the Salesforce platform and want to demonstrate their knowledge and skills in implementing and using Salesforce. Salesforce Certified Associate certification covers a wide range of topics, including the basic concepts of Salesforce, the user interface, data management, security, and customization. By passing Salesforce-Associate exam, individuals can prove their understanding of the Salesforce platform and become eligible for entry-level Salesforce roles.

Salesforce Certified Associate Sample Questions (Q112-Q117):

NEW QUESTION # 112
A Salesforce associate has been tasked with creating new fields on the Contact object and determining what type of field be used for each one.
Where should the associate go to understand the differences between the data types?

A. Customer Support
B. App Launch
C. Salesforce Help

Answer: C

Explanation:
Salesforce Help is where the associate should go to understand the differences between the data types.
Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features. Salesforce Help has a section called Data Types that explains the characteristics and use cases of each data type, such as text, number, date, picklist, checkbox, and so on. Customer Support is a service that provides technical support and assistance for Salesforce users who encounter issues or errors with Salesforce products and features.
Customer Support is not a resource that explains the differences between the data types, but rather a resource that helps resolve problems or incidents. App Launcher is a feature that allows the user to access all the apps and objects in Salesforce, such as Sales, Service, Marketing, and so on. App Launcher is not a resource that explains the differences between the data types, but rather a feature that helps navigate the user interface.

NEW QUESTION # 113
Two users in the same opportunity record are seeing different fields.
What is the reason for this?

A. The users are assigned different profiles and page layouts.
B. The users have been configured with different Locales.
C. The missing fields are marked as hidden in Object Manager.

Answer: A

NEW QUESTION # 114
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?

A. Service cloud
B. Commerce Cloud
C. Experience Cloud

Answer: A

Explanation:
The Salesforce solution that GCC should use for customer service where complaints can be logged through a web form and email is Service Cloud. Service Cloud is a product that helps companies deliver fast and personalized customer service across multiple channels, such as phone, email, web, chat, and social media. Service Cloud allows GCC to create cases from web forms and emails, assign them to agents, track their status, and resolve them efficiently

NEW QUESTION # 115
Which Salesforce role should help companies increase campaign effectiveness, reengage inactive customers, and grow their customer base?

A. Consultant
B. Marketer
C. Designer

Answer: B

Explanation:
The marketer role is the role that should help companies increase campaign effectiveness, reengage inactive customers, and grow their customer base. A marketer is a person who plans, executes, and analyzes marketing strategies and campaigns to promote a product, service, or brand. A marketer uses tools such as Marketing Cloud, Pardot, and Social Studio to create and manage personalized marketing campaigns across multiple channels, such as email, social media, web, and mobile. A marketer also uses tools such as Audience Studio, Datorama, and Tableau to segment, target, and measure the impact of marketing campaigns. A consultant is a person who provides expert advice and guidance to clients on how to use Salesforce products and solutions to achieve their business goals. A consultant uses tools such as Service Cloud, Field Service, and MuleSoft to help clients improve their customer service, field operations, and data integration. A designer is a person who creates and develops the visual and interactive elements of digital experiences, such as websites, portals, and mobile apps. A designer uses tools such as Experience Cloud, Heroku, and Lightning Web Components to design and build engaging and responsive digital experiences for customers, partners, and employees.

NEW QUESTION # 116
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?

A. Page layout
B. validation rule
C. Approval process

Answer: C

Explanation:
An approval process is a workflow that defines the steps and criteria for approving a record. It can be used to lock the record before a decision is made, and send email alerts and tasks to the approvers.

NEW QUESTION # 117
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